Legal Notice

Tal-Fanal Village Ltd trading as Fanal Holiday Homes.

At a glance

This Legal Notice identifies the company responsible for the Fanal Holiday Homes website and sets out the
principal legal information governing use of the website, online enquiries and direct booking facilities.

1. Website operator and company information

This website is operated by TAL-FANAL VILLAGE LTD, trading as "Fanal Holiday Homes" ("Fanal Holiday Homes",
"we", "us" or "our").

• Legal name: TAL-FANAL VILLAGE LTD.
• Trading name: Fanal Holiday Homes
• Company registration number: C 103331
• Company register: Malta Business Registry
• VAT number: MT29573404
• Postal and registered address: Villagg tal-Fanal, Unit 1, Triq il-Fanal, Għasri, Gozo GSR 1206, Malta
• Telephone: +356 2388 9000
• General email: info@fanalholidayhomes.com
• Reservations email: reservations@fanalholidayhomes.com
• Website: www.fanalholidayhomes.com

These details are provided so that website users and customers can clearly identify and contact the legal entity
responsible for this website and the accommodation services offered through it.

2. Tourism activity and regulation

Fanal Holiday Homes provides holiday accommodation and related guest services in Gozo, Malta. Tourism
accommodation in Malta is subject to the applicable tourism legislation, licensing requirements and regulatory framework administered by the Malta Tourism Authority (MTA).
Accommodation is marketed and operated subject to the licences, authorisations, classifications and other regulatory requirements applicable to the relevant property and accommodation category.

3. Purpose of this website

The website provides information about Fanal Holiday Homes, its accommodation, facilities, services, availability and offers. It also enables visitors to make enquiries and, where booking functionality is available, to request or complete reservations.

Content on the website is provided for general information and booking purposes. A reservation becomes binding only
in accordance with the booking process and the applicable General Booking Terms & Conditions.

4. Online bookings and contractual terms

Direct reservations made through this website, by telephone, by email or through another direct Fanal Holiday Homes booking channel are subject to our General Booking Terms & Conditions, including the applicable standard payment and cancellation terms, and to any rate-specific conditions clearly communicated before the booking is confirmed.

Reservations made through an online travel agency, travel agent, tour operator or other intermediary may also be subject to that intermediary's own terms, particularly in relation to payment, cancellation, amendment and refund procedures.

Where a third party acts as the booking intermediary, guests should review the terms shown by that intermediary at the time of booking.

5. Prices, descriptions and availability

We take reasonable care to keep property descriptions, photographs, facilities, prices and availability information accurate and up to date. Accommodation information may nevertheless change from time to time as properties are maintained, refurbished, upgraded or otherwise altered.

Prices and availability shown before a booking is confirmed may change. We may correct an obvious typographical, technical or system error before a contract is formed. Once a reservation has been confirmed, any amendment, correction or cancellation will be dealt with in accordance with the applicable booking terms and mandatory law.

6. Intellectual property

Unless otherwise stated, the website and its content - including the Fanal Holiday Homes name and branding, text, property descriptions, photographs, graphics, layout, design elements and other materials - are owned by, licensed to or lawfully used by Tal-Fanal Village Ltd.

Website content may be viewed and used for personal, non-commercial purposes connected with researching or booking accommodation. No content may be reproduced, republished, distributed, modified, commercially exploited or used to create derivative material without prior written permission from the relevant rights holder, except where permitted by law.

7. Website operation and availability

We take reasonable steps to maintain the security and availability of the website. However, access may occasionally be interrupted or restricted because of maintenance, upgrades, technical faults, network issues or circumstances outside our reasonable control.

Nothing in this Legal Notice excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

8. Third-party websites and services

The website may contain links to, integrations with or services provided by third parties, including booking, payment, mapping, analytics, communications or social-media services.

Third-party websites and services are operated independently and may be subject to their own terms, privacy notices and cookie policies. We are not responsible for the content or privacy practices of independently operated third-party websites.

9. Privacy and cookies

Personal data collected through the website, reservations and guest communications is processed in accordance with our Privacy Policy.

The website also uses cookies and similar technologies. Details of the cookies and technologies used, their purposes, providers, categories and retention periods are set out in our Cookies Policy. Non-essential cookies are subject to the consent choices available through the website's cookie-management tool.

10. Relationship with our other website terms

This Legal Notice should be read together with:

• General Booking Terms & Conditions - governing direct accommodation reservations and the guest contract
• Privacy Policy - explaining how personal data is collected, used, shared, retained and protected
• Cookies Policy - explaining the cookies and similar technologies used on the website and how preferences can be managed

If a specific booking condition expressly differs from a general statement on the website, the booking confirmation and applicable booking terms will govern that reservation, subject always to mandatory law.

11. Applicable law and jurisdiction

This website and this Legal Notice are governed by the laws of Malta. Any dispute relating to the website will be subject to the jurisdiction provided by applicable law.

Nothing in this section affects any mandatory consumer rights, protections or jurisdictional rights that apply to a consumer and cannot lawfully be excluded.

12. Changes to this Legal Notice

We may update this Legal Notice from time to time to reflect changes to the website, our business, applicable
legislation or regulatory requirements. The version published on the website will show the date on which it was last updated.

13. Contact us

Questions concerning this website or this Legal Notice may be directed to:

• Fanal Holiday Homes - Tal-Fanal Village Ltd
• Villagg tal-Fanal, Unit 1, Triq il-Fanal, Għasri, Gozo GSR 1206, Malta
• Telephone: +356 2388 9000
• Email: info@fanalholidayhomes.com
• Website: www.fanalholidayhomes.com

Category	Status	Purpose	Consent position
Necessary	Always active where required core website and booking functionality.	Website security, technical sessions, requested services and cookie-consent settings.	Consent not required where strictly necessary.
Functional	Optional.	Supports non-essential features, preferences, language selection, customer-service tools and interface functionality.	Used only after consent where required.
Statistics & Analytics	Optional.	Measures website use, performance and interaction so that we can understand and improve the website.	Used only after consent.
Marketing	Optional.	Measures advertising and campaigns and supports advertising-related visitor measurement.	Used only after consent.

Cookie / pattern	Provider	Category	Purpose	Duration	Domains observed
acceptedCookies	Fanal website	Necessary	Stores the visitor’s cookie-consent choices so the site remembers which optional categories were accepted or rejected.	Approx. 70 days	www.fanalholidayhomes .com
PHPSESSID	PHP / Fanal website	Necessary	Maintains the technical server-side session required for website functions during the current browsing session.	Session	www.fanalholidayhomes .com
wp- wpml_current_language	WPML	Functional	Stores the current website language so multilingual/AJAX functionality can operate consistently.	Session	www.fanalholidayhomes .com
idleTime	Fanal / website integration	Functional	Stores an inactivity timing value used by the website interface and exit-intent functionality.	Session	www.fanalholidayhomes .com
exitintentClient	Fanal / website integration	Functional	Records the state of the website’s exit-intent function so the related interface is not repeatedly triggered unnecessarily.	Approx. 7 days	www.fanalholidayhomes .com
intercom-device-id-*	Intercom / Avantio	Functional	Identifies a unique device interacting with the Intercom Messenger and supports abuse prevention and service continuity.	270 days	avantio.pro
intercom-session-*	Intercom / Avantio	Functional	Maintains the Intercom Messenger session and enables continuity of prior support conversations.	7 days	avantio.pro
_ga	Google Analytics	Statistics & Analytics	Distinguishes visitors for website measurement and analytics.	Up to 2 years	fanalholidayhomes.com; avantio.com; avantio.pro
_ga_*	Google Analytics	Statistics & Analytics	Maintains analytics state for the relevant Google Analytics property or data stream.	Up to 2 years	fanalholidayhomes.com; avantio.com; avantio.pro
_gid	Google Analytics	Statistics & Analytics	Distinguishes visitors for short-term analytics measurement.	24 hours	avantio.pro
_clck	Microsoft Clarity	Statistics & Analytics	Persists a pseudonymous Clarity user identifier and preferences so visits and interactions can be associated for analytics.	Persistent; normally up to 1 year	fanalholidayhomes.com; avantio.com
_hjSessionUser_*	Hotjar	Statistics & Analytics	Persists the Hotjar user identifier so subsequent visits to the same site can be associated with the same pseudonymous user.	365 days	avantio.com; avantio.pro
_gcl_au	Google Ads / Google tag	Marketing	Supports advertising conversion measurement by storing information used to attribute conversions to advertising interactions.	Up to 90 days	fanalholidayhomes.com
_uetvid	Microsoft Advertising UET	Marketing	Stores a pseudonymous visitor identifier used for Microsoft Advertising conversion measurement and remarketing/visitor measurement.	Up to 13 months	fanalholidayhomes.com